Brown University — Director of Custodial Services Overnight / AM

Job Description:

Position Purpose
Facilities Management is an exceptionally talented team built from a diverse group of individuals who are passionate about providing the highest levels of quality craftsmanship, customer service, and teamwork through sustainable practices and who take pride in supporting the mission of the University and Facilities Management “We Care” principle values.

The Director of Custodial Services plans, organizes and directs the activities of the managers and supervisors of all campus buildings with a focus on Overnight and AM Operations.  The Director administers policies, procedures, labor agreements and training related to the activities of custodial personnel.  Maintains an environment that is sanitary, attractive and in orderly condition.

Job Qualifications and Competencies

  • B.A./B.S. degree in business, management or a related discipline.
  • Extensive (8-12 years) professional work experience in facilities management and additional work experience involving increasing responsibilities in a large service-related organization.
  • Accomplished written and oral communication skills.
  • Expertise should include clear and thorough skills in management, leadership, planning, coordinating, budgeting and implementing large scale facilities activities in a business or educational environment.
  • Strong knowledge of the principles, practices, procedures, equipment, tools and materials common to the custodial / janitorial profession
  • Strong knowledge of electronic QA programs
  • Strong knowledge of general industry safety practices and standards within the custodial profession
  • Strong background in analytics
  • Excellent customer oriented service skills
  • Excellent verbal and written communication skills
  • Excellent Microsoft Excel, PowerPoint, Word and Outlook skills
  • Excellent written and verbal communication skills
  • Strong interpersonal, organizational, and detail-oriented skills required
  • Sense of urgency to meet internal and external customer requirements
  • Careful but assertive approach to dealing with personnel matters, and dealing with conflict
  • Skill in examining and re-engineering operations and procedures, formulating policy, and developing and implementing new strategies and procedures.
  • Ability to develop, plan, and implement short- and long-range goals.
  • Skill in organizing resources and establishing priorities.
  • Knowledge and ability to process time & attendance, and work order scheduling proficiently.
  • Demonstrated ability to synthesize large amounts of information and plan appropriate response
  • Ability to create and deliver a training curriculum
  • Ability to read, interpret, apply, and explain rules, regulations, policies, and procedures
  • Ability to be flexible and work various shifts as training and inspection needs require
  • Ability to foster a collaborative, team centered environment
  • Excellent time management skills
  • Excellent organizational, leadership and relationship building skills
  • Possess a willingness and ability to support and promote a diverse and inclusive campus community.

Other Information

  • Physical demands: Regularly required to talk and hear. The employee is required to stand, walk, use hands to feel and use hands and arms to reach. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. May be required to wear Personal Protective Equipment to include steel toed shoes, or non – slippery shoes, eye protection, nitrile and leather gloves.
  • Must be able to walk, stand climb stairs for long durations of time during and outside of shifts
  • Must be able to work under adverse temperatures and /or weather conditions
  • This position is classified as on site

All offers of employment are contingent upon successful completion of background check and education requirements.

Recruiting Start Date:

Job Posting Title:
Director of Custodial Services Overnight / AM

Facilities Management and Campus Operations

Grade 12

Worker Type:

Worker Sub-Type:

Time Type:
Full time

Scheduled Weekly Hours:

Position Work Location:

Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

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EEO Statement:

Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.

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