The John Carter Brown Library holds one of the world’s most important collections of books related to the history of the Americas across the period stretching from the arrival of Europeans in the Americas (c. 1492) through to the end of the colonial period (c. 1825). Researchers and the general public encounter this collection primarily within the exhibition and research spaces in the Library’s W. Duncan MacMillan Reading Room, managed by the JCB’s reading room staff.
Under the direction of the Assistant Librarian for Research and Reference Services, the Public Services Librarian works in close collaboration with the Rare Materials Research and Reference Librarian and the Reading Room Coordinator to facilitate and supervise access to collection materials by researchers and to support service to the various constituencies interested in the Library’s holdings.
Brown University is a leading research university distinct for its student-centered learning and deep sense of purpose. Our students, faculty, and staff are driven by the idea that their work will impact the world. Brown University offers a flexible work/life balance; summer hours, winter break, and a comprehensive Benefits package including time off, annual paid holidays; benefits offerings including health, dental, vision, tuition assistance, retirement, wellness, employee discounts, and more. To learn about Brown University’s benefits, visit the web page at brown.edu/careers for further information.
Education and Experience
- ALA-accredited master’s degree in library or information science with 3 years of experiences in an academic library, public library, school library or other cultural heritage or educational institution with a library setting or an equivalent combination of education and experience.
- Experience with public service, reference service, customer service, or other similar work.
- Experience with the Aeon special collections requesting system.
- Strong customer-service orientation.
- Excellent interpersonal and oral and written communication skills.
- Demonstrated ability to provide effective and efficient customer or research services. Knowledge of best practices in virtual and in-person customer service in a high-paced cultural heritage institution, educational institution, or similar environment.
- Familiarity with assessment of public services and related tools.
- Excellent planning, decision making, problem-solving skills oral communication skills.
- Demonstrated ability to bring inclusive and engaging approaches to customer service and/or teaching operations and programming onsite and virtually.
- Possess a willingness and ability to support and promote a diverse and inclusive campus community.
All offers of employment are contingent upon a criminal background check and education verification satisfactory to Brown University.
Recruiting Start Date:
Job Posting Title:
Public Services Librarian
John Carter Brown Library
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Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
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