Supervisor, Custodial Services (Overnight)

Brown University

Job Description:

Position Purpose
Facilities Management is an exceptionally talented team built from a diverse group of individuals who are passionate about providing the highest levels of quality craftsmanship, customer service, and teamwork through sustainable practices and who take pride in supporting the mission of the University and Facilities Management “We Care” principle values.

Responsible for supervising custodial staff so that buildings and assets of the University are clean and well maintained.  Ensures high quality fulfillment of cleaning tasks by assigning appropriate number of staff needed, ensuring availability of proper equipment, training staff in appropriate methods, evaluating staff performance, soliciting customer feedback for use in appraising staff and coordinating other tasks, as needed, to complement the overall custodial program.  Performs, in a professional and timely manner, a variety of administrative functions in support of the overall goals of the Custodial Division, including but not limited to: submission of payroll data, maintenance of key control system, maintenance of attendance records, management of work orders, administering the safety program for assigned staff, administration of collective bargaining agreement between the University and USAW FM RI.  Required to perform visual inspections of all locations under their responsibility.

Job Qualifications and Competencies

  • Associates degree and 2-4 years’ custodial / janitorial / maintenance experience or equivalent.
  • 2 years’ experience supervising employees; preferable in a union environment.
  • Knowledge of the principles, practices, procedures, equipment, tools and materials common to the custodial / janitorial profession.
  • Knowledge of general industry safety practices and standards within the custodial profession.
  • Knowledge of principles, practices and techniques of supervision of bargaining unit employees.
  • Excellent customer oriented service skills
  • Excellent verbal and written communication skills.
  • Careful but assertive approach to dealing with personnel matters, and dealing with conflict.
  • Must possess the ability to work in a collaborative, diverse environment.
  • Knowledge of all Microsoft™ Office Software and ability to process time & attendance, and work order scheduling, proficiently.
  • Demonstrated ability to synthesize large amounts of information and plan appropriate response.
  • Ability to supervise, train, and evaluate the work of others, in a fair and well thought out narrative.
  • Ability to read, interpret, apply, and explain rules, regulations, policies, and procedures
  • Ability to be flexible and responsive.
  • Demonstrated commitment to customer service.
  • Ability to foster a collaborative, team centered environment.
  • Excellent organizational skills.
  • Ability to prioritize and assign work orders to staff to increase productivity, eliminate wasteful time, and improve customer service.
  • Possess a willingness and ability to support and promote a diverse and inclusive campus community.

Additional physical demands and working conditions

  • Physical demands: Regularly required to talk and hear. The employee is required to stand, walk, use hands to feel and use hands and arms to reach. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. May be required to wear Personal Protective Equipment to include steel toed shoes, or non – slippery shoes, eye protection, nitrile and leather gloves.
  • Must be able to walk , stand climb stairs for long durations of time during and outside of shifts
  • Must be able to work under adverse temperatures and /or weather conditions
  • Meet the requirements of the Animal Care Facility Program, included in that requirement is the completion of an Occupational Health and Wellness Survey and medical monitoring.
  • This position is classified as on-site
  • Incumbents are required to work evenings, weekends and holiday rotations as needed.

All offers of employment are contingent upon successful completion of background check and education requirements.

Benefits of Working at Brown:
Information on the Benefits of Working at Brown can be found here.

Recruiting Start Date:

Job Posting Title:
Supervisor, Custodial Services (Overnight)

Facilities Management and Campus Operations

Grade 9

Worker Type:

Worker Sub-Type:

Time Type:
Full time

Scheduled Weekly Hours:

Position Work Location:

Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.

Still Have Questions?
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EEO Statement:
Brown University is an E-Verify Employer.

As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.

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