Associate Director, Stewardship & Donor Relations

Bucknell University

Associate Director, Stewardship & Donor Relations

R0000000043
301 Market Street (Post Office)

Position Title:
Associate Director, Stewardship & Donor Relations

Position Type:
Full time

Location:
301 Market Street (Post Office)

Categories:
Staff Exempt

Job Summary:
Are you passionate about stewardship and recognition? Are you looking for an opportunity to have a lasting impact? As the Associate Director, Stewardship and Donor Relations, you will have the opportunity to create meaningful ways to recognize, engage, thank, and retain donors. As part of University Advancement, this is an integral part of the Stewardship and Donor Relations (S&DR) team which stewards, honors, and recognizes the University’s top donors, prospects, alumni, parents and friends. This role is highly collaborative and is primarily responsible for developing, implementing, and overseeing a comprehensive donor recognition program for the University. This is a full-time, 12-month, exempt, benefits eligible position based in Lewisburg, PA. This position may be eligible for a hybrid work arrangement and reports to the Director, Stewardship and Donor Relations.

Job Duties:

The Associate Director, Stewardship & Donor Relations demonstrates high-level organizational and interpersonal skills, including diplomacy, tact, discretion and the ability to maintain confidentiality. The individual will exhibit confidence, composure and professionalism, building trust, cultivating positive relationships and successfully managing challenges with integrity and grace. This position will be responsible for:

Individual Donor Stewardship (20%): In collaboration with Development Officers and University Partners, develop and execute strategies to recognize and retain donors in meaningful ways that demonstrate the impact of their support in an appropriate, professional, timely and accurate manner according to gift levels, donor history, and special circumstances.

Giving Societies (20%): Develop and execute recognition strategies and processes for giving societies. Evaluate effectiveness of programs, based on data, and refine as needed.

Philanthropic Naming (30%): Manage donor recognition related to philanthropic naming of physical and non-physical spaces ensuring that recognition meets gift agreement and University requirements. Enhance and maintain an electronic system of available naming opportunities, policies and processes related to physical and non-physical spaces. Collaborate with internal stakeholders such as Athletics, Strategic Philanthropy and Facilities to coordinate and oversee the preparation of the physical space and to coordinate the logistics of proper installation.

Fund Reporting (20%): Prepare annual endowment and scholarship impact reports for distribution in digital and print format.

Naming and Stewardship Process and Policy (5%): Develop and maintain process and policies related to philanthropic naming, recognition and stewardship and provide ongoing education and training to Advancement staff.

Technology (5%): Maintain CRM and other software knowledge to promptly provide or update donor records and evaluate donor data. Stay abreast of industry and technology trends and network with peers in order to make recommendations and enhancements for ongoing improvement

This position (and all positions in our division) requires the occasional evening and weekend work to support university events including Homecoming/Family Weekend, Reunion Weekend, and large Career events. We do ask staff to mark their calendars in advance for these events. This position may occasionally coordinate on-campus or off-campus events/activities outside of standard business hours.

We are looking for someone with:

  • Bachelor’s degree AND five years of experience in donor relations, non-profit fundraising, stewardship or high-level client/customer relations OR an equivalent combination of education, training or experience
  • Demonstrates exceptional project management, organizational and data analysis skills with the ability to manage multiple initiatives concurrently in a fast-paced environment
  • Proactive approach to projects, problem-solving, communication needs, and planning including the ability to manage numerous competing priorities with fluctuating and time-sensitive deadlines
  • Experience that demonstrates the ability and commitment to learn how to use a variety of computer-based programs and platforms to perform essential job duties such as Microsoft Office Suite, Google Suite, CRM database functions and other web-based tools
  • Demonstrates ability to professionally represent Bucknell and communicate effectively with various diverse audiences including board members, donors, faculty/staff and University leadership
  • Willingness and ability to travel (including air travel and travel to major metropolitan areas)

Who also has (preferred):

  • Experience with advanced features of Excel and database reports (pull, sort and analyze comparative data)
  • Experience assisting with details of professional events and programs

Who we are:

University Advancement (UA) is here to advance the mission of Bucknell University by engaging the Bucknell community. It is only through the support of alumni, parents and friends – by opening doors to career opportunities, engaging others to join the conversation and community, and entrusting us with their philanthropic commitments — that we can further elevate Bucknell as a leader in undergraduate education.

Our team is dedicated to this mission and unified by five values:

  • Lead with Integrity
  • Embrace a Collaborative and Inclusive Spirit
  • Be Open and Receptive
  • Nurture Creativity and Innovation
  • Foster a Culture of Empowerment and Knowledge

These values also illustrate how we bring, as a division, the University’s strategic plan to life and exercise our commitment to diversity, equity and inclusion on a daily basis.

Job Exempt:
Yes
Salary Range:
59,760.00-74,700.00
The offer rate will be based on a review of the candidate’s credentials compared to the qualifications of the position, internal equity, and our overall compensation philosophy.

Advertised:
2024-02-13

Benefits:

Eligible full- and part-time employees are compensated beyond base salary through our total rewards package that includes (but is not limited to):

  • Flexible scheduling options determined by role;
  • Medical, prescription drug, vision, dental, life, and long-term disability insurance options
  • An outstanding 10% employer contribution to your retirement plan (no contribution requirement for non-exempt positions)
  • Generous paid time off, including vacation and sick time, a community service day, and 19 paid holidays (including two full weeks off for Winter Break!)
  • Full-time and part-time members of the faculty and staff are eligible for tuition remission for themselves. Additionally, full-time members of the faculty and staff are eligible for tuition remission for their spouse/spousal equivalent and are eligible for various tuition programs for their children. Credit for full-time benefits eligible employment at other institutions of higher education will be applied to waiting periods.
  • A comprehensive employee wellness program including program incentives
  • A myriad of other benefits, including parental leave, an employee assistance program, fitness center membership, and the power of your Bucknell ID card

To learn more about Bucknell’s benefits, click here! (*Eligibility criteria and waiting periods may apply.)

Diversity, Equity & Inclusion:
Bucknell is committed to fostering an environment that embraces diversity, equity and inclusion, and seeks candidates who will contribute to a climate that supports the growth and development of a diverse campus community. We endeavor to enhance our capacity to value and capitalize on the cultural richness that diversity brings. We encourage all individuals to apply and do not discriminate in admissions, employment, educational programs and/or activities on the basis of race, color, national or ethnic origin, age, religion, disability, pregnancy, sex/gender, gender identity and/or expression, sexual orientation, marital or family status, military or veteran status, or genetic information.

To apply, visit https://bucknell.wd1.myworkdayjobs.com/en-US/External/job/301-Market-Street-Post-Office/Associate-Director–Stewardship—Donor-Relations_R0000000043.

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