CAO – Chief Administrative Officer (0548U), Library Administration – 58428
At the University of California, Berkeley, we are committed to creating a community that fosters equity of experience and opportunity, and ensures that students, faculty, and staff of all backgrounds feel safe, welcome and included. Our culture of openness, freedom and belonging make it a special place for students, faculty and staff.
The University of California, Berkeley, is one of the world’s leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission and commitment to equity and social justice; and its roots in the California experience, animated by such values as innovation, questioning the status quo, and respect for the environment and nature. Since its founding in 1868, Berkeley has fueled a perpetual renaissance, generating unparalleled intellectual, economic and social value in California, the United States and the world.
We are looking for equity-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present in our community. When you join the team at Berkeley, you can expect to be part of an inclusive, innovative and equity-focused community that approaches higher education as a matter of social justice that requires broad collaboration among faculty, staff, students and community partners. In deciding whether to apply for a position at Berkeley, you are strongly encouraged to consider whether your values align with our Guiding Values and Principles, our Principles of Community, and our Strategic Plan.
At UC Berkeley, we believe that learning is a fundamental part of working, and our goal is for everyone on the Berkeley campus to feel supported and equipped to realize their full potential. We actively support this by providing all of our staff employees with at least 80 hours (10 days) of paid time per year to engage in professional development activities. To find out more about how you can grow your career at UC Berkeley, visit grow.berkeley.edu.
A highly diverse and intellectually rich environment, UC Berkeley serves a community of 30,000 undergraduate students, 11,000 graduate students, more than 8,000 staff members, and a ladder-rank faculty of 1,500. The UC Berkeley Library aims to inspire and connect scholars and information to create new knowledge and to develop ideas that change the world.
With more than 20 distinct libraries, including the Doe and Moffitt libraries, The Bancroft Library, the C. V. Starr East Asian Library, and an array of subject-specialty libraries, the University Library offers services and materials that span the disciplines. The Library provides materials in all formats and offers robust services that connect users with these remarkable resources to inform their research and advance their understanding of the world. With nearly 14 million volumes, almost 100,000 active Library users, and more than 4 million online visitors per year, the Library’s impact is vast. Learn more at http://www.lib.berkeley.edu/.
The Library CAO oversees and manages four operational divisions within the Library: the Library Human Resources Department (LHRD); the Library Business Services (LBS); the Library Capital Projects & Facilities Management; and Library Security.
The Library Human Resources Department (LHRD) provides services to an organization of approximately 900 employees comprised of approximately 350 permanent employees (of whom about 100 are academic appointees), 250 staff positions and more than 500 student employees. The Library workforce is represented by five bargaining units and labor contracts (AFT, ASCME, Teamsters, UAW and UPTE) in addition to non-represented (PPSM/MSP/APM) workforce.
The Library Business Services (LBS) oversees an operating budget of approximately $62 million, and coordinates fiscal operations including revenue-generating activities for the University Library. LBS is responsible for executing divisional financial planning and analysis activities to meet campus requirements and support divisional operations contributing to long-range planning and direct support to the Library’s strategic plan.
The Capital Projects and Facilities Management unit is responsible for space planning, and the Facilities Management unit is responsible for delivery and receipt of all Library mail, packages, and correspondence; transportation of library materials between campus libraries and with the Northern Regional Library Facility (located in Richmond); space, planning for all campus libraries; and high-level facilities issues for all campus libraries. Additionally, the unit coordinates all maintenance and facilities repairs for the Doe, Moffitt, and Bancroft libraries.
Library Security handles safety and security issues all hours throughout the year for people, buildings, and collections related to the Doe, Moffitt, and
Application Review Date
Application reviews will begin in late October. The position will remain open until filled.
Strategic Management, Leadership & Resource Allocation:
- Manages, plans and administers administrative operations and general operations of the University Library on the Berkeley campus.
- The CAO has the following major areas of responsibility: Managerial Leadership, Strategic Planning, Budget & Finance, Academic and Staff HR, Labor Relations, Library Capital Projects & Facilities Management, and Library Security.
- Serves as a Subject Matter Expert, and advisor to the Library Leadership Team (known as the Library Cabinet).
- Serves as a member of the Cabinet, and one of the leadership team members reporting to the University Librarian.
- Responsible for performing the highest level of administrative and policy analysis on a broad range of issues, conducting in-depth analysis, evaluating alternatives, and making final recommendations to the Library Cabinet on such issues.
- Collaborates with and shares decision-making authority with the Library Cabinet on strategic planning issues, and serves as a trusted advisor to the University Librarian and Associate/Assistant University Librarians and Directors for major strategic decisions. The CAO also serves as the Library’s representative to the campus’ Chief Administrative Officers’ (CAO) Group, as convened by the Executive Vice Chancellor & Provost’s office.
- Provides leadership for Library departments to ensure effective resource allocation and management.
- Supervises, manages, assigns resources, and leads internal Library divisions, including Library Business Services, the Library Capital Projects & Facilities Management, Library Security, Library Mail and Transportation Services, and the Library’s Human Resources Department (LHRD). This includes direct and indirect supervision and management of 40 FTE in a variety of academic, professional, and career staff classifications.
- Maintains integrity of the Library’s organizational goals through management and oversight of operational staff.
- Makes decisions on administrative or operational matters and ensures achievement of objectives (operational and budget processes, academic and staff FTE, finance, human resources, security and space planning) that have Library-wide (and therefore campus-wide) impact.
- Interacts with higher-level leadership personnel on matters concerning several functional areas, and / or customers; serves as the Library’s liaison with multiple central campus offices as needed.
Human Resources & Labor Relations:
- Supervises, oversees, and works directly with the Library’s Director of Human Resources and Chief Diversity Officer, and the Library’s Academic Personnel Analyst, on the full range of HR and personnel actions (including recruitment, hiring, assessing, performance management, reclassification, promotions, retentions, and grievances), for contract-covered, PPSM, student employees, and Academic employees of the Library.
- Makes policy and process suggestions, which are typically followed with little variance. Serves as the Library’s primary liaison with Berkeley Regional Services; Employee & labor Relations; UC Berkeley’s office of People & Culture; Office of Faculty Equity & Welfare; Academic Personnel Office; and others as needed.
- Coordinates fiscal operations (including revenue- generating activities) for the University Library, and works closely with the Library Financial Analysts on issues that affect all areas of the University Library.
- Oversees budget planning, management and expenditures of approximately $62M annually.
- Makes policy and process suggestions, which are typically followed with little variance.
- Serves as a primary liaison between the University Library and the campus’ Central Budget Office, the office of the EVCP, and others as needed.
Library Capital Projects & Facilities Management:
- Oversees the Library Capital Projects & Facilities Management and Facilities staff of the University Library.
- Critical infrastructure is the focus of this unit, which inspects and oversees more than 1M square feet of roofs, and more than 20 general interest and specialty libraries on the Berkeley campus. This unit is also responsible for Risk Assessment and Risk Management when prioritizing renovation and maintenance of Library space.
- Supervises and oversees the Security personnel of the Library, including equipment and staffing allocations for buildings, collections, internal and external spaces of Library buildings, such as loading docks and storage facilities.
- Completes mandatory trainings annually; may coordinate and oversee activities for other UC locations or external universities; other duties as assigned.
- Significant experience in, or demonstrated ability to understand and effectively navigate, an academic setting leading, supervising, and/or directing professional and technical staff.
- Demonstrated experience utilizing knowledge of the principles of accounting, budgeting, and cost analysis; effectively managing complex budgets and expenditures; providing budget oversight and fiscal analysis; and using enterprise financial systems.
- Experience leading, supervising and/or directing, or ability to understand and effectively navigate, human resources organizations, including unionized staff and academic personnel.
- Excellent written and oral communication skills, including public speaking experience or experience effectively presenting to broad ranging audiences.
- Demonstrated ability to lead and participate in successful organizational change in a highly collaborative and quickly-evolving institution.
- Experience with long-range planning, evaluation, and assessment.
- Ability to establish metrics for department and employee goals, and experience with process improvement techniques.
- Excellent project management and organizational skills, including the capability of managing multi-million-dollar capital projects.
- Demonstrated effective personnel management and team building skills, including goal-setting, talent development, and constructive performance analysis and feedback.
- Demonstrated experience building effective partnerships and working collaboratively with key stakeholders, both internally and externally.
- Excellent skills to work collaboratively and act persuasively in sensitive situations; demonstrated skill in conflict management techniques.
- Demonstrated strong commitment to customer service for all constituencies.
- Experience with business contracts and licensing.
- Demonstrated ability to work effectively with constituents of diverse backgrounds, including sensitivity to their needs and concerns.
- Bachelor’s degree in related area and / or equivalent experience / training.
- Leadership experience in an academic library.
- Experience with facilities management, large-scale space planning and the construction process.
- Thorough knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll.
- Experience with labor relations complaints and resolution is preferred.
Salary & Benefits
For information on the comprehensive benefits package offered by the University, please visit the University of California’s Compensation & Benefits website.
Under California law, the University of California, Berkeley is required to provide a reasonable estimate of the compensation range for this role and should not offer a salary outside of the range posted in this job announcement. This range takes into account the wide range of factors that are considered in making compensation decisions including but not limited to experience, skills, knowledge, abilities, education, licensure and certifications, analysis of internal equity, and other business and organizational needs. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary offers are determined based on final candidate qualifications and experience.
The budgeted salary range that the University reasonably expects to pay for this position is $185,000 – $205,000.
The full salary range associated to the position classification is $129,600 – $254,400.
- This is a 100% full-time (40 hours per week), career position that is eligible for full UC benefits.
- This position is exempt and paid monthly.
- Occasional evening and weekend work may be required.
- This position is not eligible for 100% remote work, although a Flexible Work Arrangement may be requested after hire.
How to Apply
To apply, please submit your resume and cover letter.
Please include, as part of your application a brief (1-2 paragraph) statement on your contributions to diversity, equity, inclusion, and belonging in your professional experience.
Advancing diversity, equity, and inclusion are fundamental to our UC Berkeley Principles of Community, which states that “every member of the UC Berkeley community has a role in sustaining a safe, caring, and humane environment in which these values can thrive.”
Conviction History Background
This is a designated position requiring fingerprinting and a background check due to the nature of the job responsibilities. Berkeley does hire people with conviction histories and reviews information received in the context of the job responsibilities. The University reserves the right to make employment contingent upon successful completion of the background check.
Equal Employment Opportunity
The University of California is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. For more information about your rights as an applicant, please see the U.S. Equal Employment Opportunity Commission poster.
For the complete University of California nondiscrimination and affirmative action policy, please see the University of California Discrimination, Harassment, and Affirmative Action in the Workplace policy.