Communications Assistant (Bilingual)

Ventura County Community College District

Communications Assistant (Bilingual)

Ventura County Community College District

Salary: $44,736.00 – $61,788.00 Annually

Job Type: Classified

Job Number: 2024-00091

Location: Districtwide (Ventura County CA), CA

Department: Districtwide

Closing: 5/20/2024 11:59 PM Pacific

Description

WHAT YOU’LL DO

Under the direction of an assigned supervisor, operate a telephone switchboard or console; act as receptionist and provide general information to students, public and staff; perform a variety of clerical duties including the processing and distribution of inter-district, regular and bulk mail.
There is currently one full-time (40hrs/week, 12 mos/year) bilingual (English/Spanish) vacancy located at Oxnard College.

This recruitment is being conducted to establish a list of eligible candidates that will be used to fill District-wide, current and upcoming, temporary and regular vacancies for the duration of the list, not to exceed one year.

WHERE YOU’LL WORK
Oxnard College was founded in 1975 and is the newest of the three community colleges in the county. Set on 118 acres and located two miles from Pacific Ocean beaches, the college is easily accessible by the Ventura Freeway (Highway 101) or the Pacific Coast Highway.

More information about Oxnard College can be found here: Oxnard College



WHO WE ARE

Equity, diversity, and inclusion are essential to our culture and the work that we do within the Ventura County Community College District (VCCCD). The VCCCD is a public community college district serving residents throughout Ventura County. The VCCCD’s three colleges – Moorpark College, Oxnard College, and Ventura College – offer programs for transfer to four-year colleges and universities; career technical training; basic skills instruction; as well as community service, economic development, and continuing education for cultural growth, life enrichment, and skills improvement. The Ventura County Community College District recognizes that a diverse community of faculty, staff, and administrators promote academic excellence. This creates an inclusive educational and work environment for its students, employees, and the community it serves. With the understanding that a diverse community fosters multi-cultural awareness, promotes mutual understanding and respect, and provides role models for all students, the VCCCD is committed to recruiting and employing a diverse and committed group of faculty, staff, and administrators who are dedicated to the success of all college students.

 

We encourage candidates who are equity-minded to submit an application for employment. We are designated Hispanic-Serving Institutions committed to racial and socio-economic diversity as it reflects our communities and student populations. We actively seek to attract candidates who share this commitment to equity, diversity, and inclusion.
The Ventura County Community College District does not engage in any employment practice that discriminates against any employee or applicant for employment on the basis of ethnic group identification, race, color, language, accent, immigration status, ancestry, national origin, political beliefs, age, gender, sex, religion, transgender, sexual orientation, marital status, veteran status, and/or physical or mental disability.

SALARY PLACEMENT
New Employees: Generally, new employees are placed on the first step of the appropriate range of the salary schedule.

Current Employees: An employee who is promoted will be placed on the salary step of the new range of the appropriate salary schedule that provides a minimum increase comparable to a one-step increase in salary.

New and current employees may be eligible for advanced step placement as outlined in Section 290 – SALARY PLAN in the Rules of the Personnel Commission for Classified Employees (Download PDF reader).

Representative Duties

Operate a telephone switchboard or console; answer, screen and route incoming telephone calls; take and deliver messages. E

Greet and direct visitors as appropriate; provide routine information to employees, students and the public. E

Sort, weigh, meter and affix postage on outgoing U.S. mail and package according to postal regulations; prepare bulk mailings; receive, sort and distribute incoming U.S. and inter-district mail. E

Perform a variety of clerical duties including typing, duplication and filing. E

Maintain related records, forms, logs and documents. E

Operate a variety of department equipment including postage meter, scale, computer and fax machine. E

Train and provide work direction to relief operators as assigned. E

Work collaboratively and professionally with faculty, staff, students, and stakeholders from diverse academic, socioeconomic, cultural, disability, gender identity, and ethnic communities. E

Demonstrate cultural humility, sensitivity, and equity-mindedness in working with individuals from diverse communities; model inclusive behaviors; and achieve equity in assignment-related outcomes. E

Perform related duties as assigned.

E = essential duties

Minimum Qualifications

Any combination equivalent to: graduation from high school and one year of general clerical or receptionist experience including six months operating a telephone console.

Supplemental Information

EXAMINATION AND SELECTION PROCESS
This is an examination open to the public and current District employees seeking a promotional opportunity. To ensure consideration, please submit your application materials by the posted deadline date on this bulletin.

The examination process may consist of any of the following components:

A) *Written/Performance Test = Qualifying (pass/fail)
B) Technical Interview = 100% weighting on final score
*The written/performance examination may consist of any of the following components:

  1. Communications Assistant
  2. Attention to Detail
  3. Customer Service Interaction
  4. Data Entry/Call Summary

WRITTEN/PERFORMANCE TEST DATE RANGE AND LOCATION
Date Range: Tuesday, May 21, 2024 – Tuesday, May 28, 2024
Location: All candidates who meet the minimum qualifications will be emailed a link to the test on Tuesday, May 21, 2024 and will have until 11:59 pm on Tuesday, May 28, 2024 to complete the test. To participate in the written/performance test, you must have access to a computer and a reliable connection to the internet.

The top candidates with the highest passing scores on the written/performance test will be invited to the technical interview.

TECHNICAL INTERVIEW DATE RANGE AND LOCATION
Date Range: Tuesday, June 4, 2024 – Tuesday, June 11, 2024
Location: The Technical Interview will be conducted remotely, using Zoom. To participate, you must have access to a computer with a camera, microphone, speakers, and a reliable connection to the internet.

The examination components and dates are subject to change as needs dictate. All communication regarding this process will be delivered via email.

SUBMISSION OF APPLICATION
Applicants must meet the minimum qualifications as stated, including the possession of licenses, certifications, or other requirements, by the filing deadline in order to move forward in the recruitment process. You must attach copies of any documents that demonstrate your attainment of the minimum qualifications (e.g., unofficial transcripts, foreign transcript evaluation, copies of any required licenses, and/or certifications). Failure to submit any required documents may result in disqualification. All required documentation must be attached to your application; Human Resources staff will not upload your documents for you. The VCCCD does not accept letters of recommendation for classified positions. Please do not attempt to attach letters of recommendation to your application.

PLEASE BE AWARE THAT ONCE YOU HAVE SUBMITTED YOUR APPLICATION YOU WILL NO LONGER BE ABLE TO MAKE REVISIONS. If additional versions of your application are submitted, only the most recent will be considered.
When completing the application, please make sure you include ALL current and previous employment in the Work Experience section of the application and complete ALL fields, including the name and contact information for your supervisors. Duration of work experience is calculated based off a standard 40-hour full-time work week. Part-time work experience will be prorated based on a 40-hour full-time work week. Experience that is included in the resume but not in the Work Experience section of the application may not be considered for the purpose of determining whether you meet the minimum qualifications. When completing the supplemental questionnaire (if applicable), outline in detail your education, training (such as classes, seminars, workshops), and experience.

ELIGIBILITY LIST
Upon completion of the examination, the eligibility list will be compiled by combining the final examination score with applicable seniority and veteran’s credits, if any. The candidates will be ranked according to their total score on the eligibility list. Certification will be made from the highest three ranks of the eligibility list. This eligibility list will be used to fill current vacancies for up to one year from the date of the technical interview.

PROBATIONARY PERIOD
All appointments made from eligibility lists for initial appointment or for promotion, with certain exceptions, shall be probationary for a period of six (6) months or one hundred thirty (130) days of paid service, whichever is longer. Classified management, police, and designated executive classifications shall be probationary for a period of one (1) year of paid service from initial appointment or promotion.

ACCOMMODATIONS
Individuals with disabilities requiring reasonable accommodation in the selection process must inform the Ventura County Community College District Human Resources Department in writing no later than the filing date stated on the announcement. Those applicants needing such accommodation should document this request in an email to HRMail@vcccd.edu including an explanation as to the type and extent of accommodation needed to participate in the selection process.

DEGREE INFORMATION
If a degree/coursework is used to meet minimum qualifications, an official copy of your transcripts will be required upon hire. If you have a foreign degree and the institution from which your degree was granted is not recognized as accredited by the Council for Higher Education Accreditation (CHEA) or the U.S. Department of Education, foreign transcript evaluation is required if the foreign degree/coursework is used to meet minimum qualifications. The foreign transcript evaluation must be included with your application materials. Visit the Council for Higher Education Accreditation (CHEA) or the U.S. Department of Education to search for institutions that are recognized as accredited. If you need your transcripts evaluated, please review the list of agencies approved for foreign transcript evaluation (Download PDF reader) (Download PDF reader). If applicable, an official copy of your foreign transcript evaluation will also be required upon hire.

For more information about the recruitment process at VCCCD, including responses to Frequently Asked Questions, please visit our Classified Careers page.

To apply, please visit https://www.schooljobs.com/careers/vcccd/jobs/4468458/communications-assistant-bilingual

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