Clerical Assistant 2 – Financial Aid Specialist
Salary: $36,108.00 Annually
Location: Kutztown, PA
Job Type: Full Time
Job Number: E2026-0022
Division: University Relations and Athletics
Department: Financial Aid Services
Closing Date: 3/3/2026
Bargaining Unit: AFSCME
Classification: CA2 220
Job Summary
The Clerical Assistant 2 – Financial Aid Specialist provides essential administrative support to the department, ensuring smooth daily operations and effective communication within the department and with external stakeholders.
Responsibilities include providing clerical support to the visitors of the Financial Aid Services Office as well as to staff in the department. This position requires the qualities of confidentiality, sound judgment, self-reliance and direction, adaptability: sound management and public relations skills; a working knowledge of higher education administrative practices; strong technical skills for extracting and compiling data from various sources. The ideal candidate is organized, detail-oriented, and proficient in office software, with strong interpersonal skills to contribute to the department’s mission.
Minimum Qualifications
Technical Proficiency: With Microsoft Office Suite, Zoom, and SharePoint, with the ability to quickly learn and adapt to new platforms.
Communication and Interpersonal Skills: Exceptional written and verbal communication skills, with a strong commitment to providing excellent customer service in a diverse and inclusive work environment.
Organizational Excellence: Highly organized, dependable, and efficient, with the ability to manage multiple priorities, meet deadlines, and work independently with minimal supervision.
Attention to Detail and Confidentiality: Strong attention to detail and accuracy, with the ability to handle sensitive information discreetly and maintain confidentiality of records and communications.
Initiative and Adaptability: Ability to take initiative, solve problems proactively, and adapt to changing needs and priorities in a dynamic academic setting.
Cultural competency: as it relates to working with diverse populations.
Preferred Qualifications
- Experience using Source Point, SAP, MyKU, ZOOM, and a variety of other discipline specific computer programs.
- Experience in an academic office on a university campus.
- Event planning experience.
- Experience in supporting programmatic initiatives (for example recruitment, retention, curricular revisions, events).
- Willingness to participate in university-sponsored events.
- Experience working with a student enrollment management system like Banner.
- Experience with webpage and social media editing.
- Experience managing a budget.
Supplemental Information
Applications & resumes will be accepted until the position is filled, however; to ensure full consideration, application materials should be received no later than the end of day on March 3, 2026.
The starting salary for this position is $36,108.00, based on the AFSCME Collective Bargaining Agreement.
All applications for this position must be submitted via our online application/resume system ONLY. Please do not fax, mail, or e-mail any documentation.
Successful interviews, reference checks, background clearances (PA Criminal, Child Abuse Clearance & FBI Clearance), and demonstration of ability are requisite qualifications for all positions.
The University is very interested in hiring employees who have had extensive experience with diverse populations.
Non-Discrimination Statement
Kutztown University does not discriminate in employment or educational opportunities on the basis of sex, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity, or veteran status. To discuss a complaint of discrimination, please contact the Office of Social Equity, Old Main A-Wing, Room 02, by phone at 610-683-4700 or by e-mail at pena@kutztown.edu. Pursuant to Title IX of the Education Amendments of 1972, Kutztown University does not discriminate on the basis of sex and prohibits sex discrimination in any education program or activity that it operates, including admissions and employment. Any inquiries regarding the application of Title IX at Kutztown University may be made to Bradley Davis, the University’s Title IX Coordinator, located in Old Main A-Wing, Room 02A, by phone at 610-683-4782 or by email at titleix@kutztown.edu, or the Office for Civil Rights located in the Lyndon Baines Johnson Department of Education Bldg., 400 Maryland Avenue, SW, Washington, DC 20202-1100, by phone at 800-421-3481 (TDD: 800-877-8339), by fax at 202-453-6012, or by e-mail at OCR@ed.gov. Kutztown University’s Sexual Misconduct, Anti-Discrimination, and Anti-Harassment policies can be found in The Key student handbook or online at https://www.kutztown.edu/about-ku/administrative-offices/social-equity.html.
Notice of availability of the Annual Security Report and Annual Fire Safety Report
The Annual Security Report and the Annual Fire Safety Report, containing policy statements, crime and fire statistics for Kutztown University, isavailable online. You may also request a physical copy by emailing the KU Clery Compliance Coordinator at clery@kutztown.edu.
To apply, please visit https://www.schooljobs.com/careers/kutztownedu/jobs/5238558/clerical-assistant-2-financial-aid-specialist
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