Operations Manager – Aquatics

Operations Manager – Aquatics

San Mateo County Community College District

Posting Number: 1C0518
Location: College of San Mateo
Department:
Position Number: 1C0518
Percentage of Full Time: 100%
FLSA: Exempt (does not accrue overtime)
Months per Year: 12
If other, please specify:
Min Salary: $99,144 (annual)
Max Salary: $125,580 (annual)
Position Type: Administrative/Supervisory Positions

Who We Are:

The College and the District:

Who We Want:

The Position:

Duties and Responsibilities:

1. Safety compliance
2. Participate in the hiring of administrative staff, coaches, assistant coaches, lifeguards, pool attendants and swim instructors
3. Develop scheduling that assures the primacy of Kinesiology, Athletics and Dance (KAD) division needs, then general college and then community needs
4. Manage and maintain safety records, certification and work-study hours
5. Manage budget to goal through scheduling, timesheets review, and labor reports
6. Maintain strong revenue streams and increase program and rental opportunities
7. Develop and track the pool operations budget. Continually seek cost reduction opportunities while working with SMCCCD inter-departmentally
8. Drive operations to net zero pool balance sheet
9. Identify and approve new sources of revenue
10. Oversee aquatics membership, administrative and financial revenue receipts
11. Coordinate and supervise the pool maintenance directly with campus facilities or company partners to include scheduling necessary maintenance, repairs, and upgrades
12. Train incoming staff to align with culture, student, faculty, and community service
13. Train incoming staff on hourly reporting software and create backup substitute options
14. Assess lifeguard performance through in-service training as well as ongoing drills
15. Provide general customer service; assist with signage, schedules, and website updating
16. Manage and coordinate special events (swim team practices and meets, water polo practices and games/tournaments, events, summer program, etc.)
17. Plan, organize, schedule, and coordinate summer swim lesson programs
18. Coordinate American Red Cross classes and provide certificates in coordination with all department managers
19. Work with coaching staff to ensure student program support, work with the Director of Auxiliary Services, and faculty to seamlessly negotiate and conclude collaborative problem resolution
20. Maintain Aquatic Center team compliance with professional customer service standards
21. Development and design surveys to review, summarize, and make recommendations
22. Order equipment and supplies for programs, staff, and the aquatic facility
23. Participate actively in BAPPOA (Bay Area Public Pool Operators Association) training and meetings
24. Implement and actively structure daily safety, security, and risk management policies
25. Review and support security and access related to the aquatic facility
26. Recommend and review contracts, invoices, and special event requests
27. Work with sub-department managers to improve existing programs
28. Review social media, pool website, and online marketing, with response and update recommendations
29. Create worksite sustainability outline, courting and developing team relationships while assuring ease in an effective, efficient diverse and multicultural environment
30. Develop professionally in aquatics through resource, conferences, and trainings
31. Participate actively in the student, faculty wellness improvement by personally instructing a minimum of 2 -3 water classes weekly
32. Ensure daily that the pool complies with all regulatory requirements
33. Assist in the wellness of students, faculty, and community participants
34. Attend and actively participate in staff meetings and professional training
35. Assist and perform other duties as needed to cohesively support overall fitness and wellness goals targeted at student, faculty, and community improvement
36. Additional duties may be assigned based on business operational needs

Minimum Qualifications:

• Bachelor’s degree in an academic major relating to this position from an accredited college/university OR an equivalent combination of education and experience
• Minimum of 3 years of related experience and/or training in aquatic facility management and operations; aquatic exercise and swim instruction and training
• Current First Aid for Public Safety Personnel certification (Title 22), CPR
• Demonstrated cultural competence, sensitivity to, and understanding of the diverse academic, socioeconomic, ethnic, neurodivergent, and LGBTQIA+ backgrounds of community college students, faculty, and staff
• Must be available for team support during “call-outs,” special events, after-hours responses which may include; evenings, weekends and or holidays. Must be available for after hour notifications

Physical Requirements:

Knowledge, Skills and Abilities:

1. Program development, knowledge of industry best practices
2. Proficiency in Microsoft Office, Word, Excel & PowerPoint
3. Understanding of SMCCCD culture, policies and procedures
4. Knowledge of safety policies, practices, procedures and requirements of SMCCCD
5. Illness and Injury Prevention Plan knowledge
6. Strong leadership, integrity driven, daily demonstration of efficient, ease of interpersonal skills towards team, interdepartmental stakeholders, students, faculty and community
7. Experience with payroll software, budgeting outlines, reporting review
8. Excellent organizational skills with demonstrated written and oral follow-though and highly focused upon attention to detail
9. Critical thinking skills, flexible problem-solving resourcefulness
10. Experience working with adults and youth in all aquatic and related outdoor programs
11. Demonstrated service orientation and program management
12. Sound judgment aimed toward employee sustainability
13. Ability to work independently under pressure and meet deadlines
14. Effectively establish and maintain productive working relationships within a diverse, collaborative, multicultural, interdepartmental environment
15. Ability to provide clear communication to team members, promote safety and enforce safe work practices
16. Ability to work in an environment that is occasionally stressful

Preferred Qualifications:

• Significant training and experience relating to the duties of this position such as: one year of formal training, internship, or leadership experience reasonably related to this administrative position and to the services provided in the programs administered
• Certified Pool Operator/Aquatic Facility Operator
• Current Lifeguard Instructor Certification with requirement to attain Master Instructor Certification

Benefits:

Open Date: 11/18/2024
First Review Date: 12/09/2024
Close Date:
Open Until Filled: Yes

Special Instructions Summary:

Conditions of Employment:

EEO Statement:

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Accommodations:

Annual Security Report:

To apply, visit: https://jobs.smccd.edu/

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