Albany State University, the historically Black educational institution in Georgia is undertaking a new initiative to improve and enhance the student experience from the moment they arrive on campus until they receive their degrees.
The new program will focus on three key areas: the first-year student experience, student engagement for success, and student support services.
Staff at university housing will be trained to help first-year students succeed. Plans will be developed for housing students focused on academic success, persistence, and retention.
Work/study opportunities will be provided for students and internship, volunteer work, and community service opportunities will be enhanced.
The university will take a business-oriented customer service plan to make it easier for students to register for classes, get academic advising, and deal with financial aid and enrollment issues.
“Reviewing academic support services, enrollment services, and student engagement opportunities is critical for the success of all current and future ASU students,” said Andre Armour, president of the Student Government Association.