Job Description:
Physical Security Technician II
Office of Information Technology
This position directly supports the technology needs of Brown University’s Department of Public Safety, a sworn, fully-functioning law enforcement agency operating 24/7 to protect and serve the Brown community. The Physical Security Technician II works with the Physical Security Technician III and other Technicians in the support of the Security Systems and Public Safety Technology across the University.
The team is responsible for service, maintenance, and repair of the Security Systems and Public Safety Technology across the University. This includes IP Video Security Systems, Access Control Systems, Panic Alarm Systems, Intrusion Alarm Systems, and other Public Safety Technology systems used for the safety and security of Brown University Assets and the Brown University Community.
While supporting the Security Systems and Public Safety Technology, the Physical Security Technician II will make recommendations for system improvements, and evaluate the systems to identify necessary repairs. All tasks shall be performed in accordance with best practices, Public Safety Technology SOPs and Design Standards.Security Technicians are required to participate in an on-call rotation schedule. While on-call, Security Technicians must be available to answer calls/emails after normal working hours and on weekend/holidays depending on the rotation order. This position requires flexible hours, including days, nights, and weekends.
Education and Experience
- Bachelor’s degree preferred in Computer Science, Information Systems, or other field.
- 3 years of experience with Video Security Systems (CCTV), Access Control Systems, Alarm & Intrusion Systems, Intercoms, Basic Computer Networking, Basic Telecommunications and other industry related technology in addition hands-on experience installing, configuring and maintaining Video Security Systems (CCTV) and Access Control Systems.
- Strong technical abilities to troubleshoot, support, and maintain critical hardware/software components supporting a 24×7 operation.
- Strong problem solving skills, organizational skills, and be able manage projects to meet profitability and quality standards.
- Project management skills in planning and monitoring projects within a cross-functional environment preferred.
- Excellent written and oral communication skills.
- Ability to manage multiple tasks with shifting priorities.
- Ability to work through problems and find solutions is a must.
- Ability to understand the phases of a system installation; cable, equipment, programming, testing andvtraining, and be able to perform each of these tasks in addition to troubleshoot problems with systems efficiently.
- Understanding and comfortable working with basic IP networks.
- Experience with Google Suite preferred
- Experience with Microsoft Excel, Word and other Microsoft Office applications preferred.
- Higher education experience preferred.
- Ability to lift and carry 50 lbs.
- Ability to climb a ladder at least 15ft.
- Ability to travel across campus.
- Ability and experience using hand & power tools.
- Clean driving record required.
- Possesses a willingness and ability to support a diverse and inclusive environment.
- Proficiency in reading and understanding architectural, network, or electrical layouts and diagrams.
The following certifications preferred
- Software House – CCURE 9000 Installer Certified
- Genetec Security Center Certified
- The following experience with these product lines is preferred:
- Axis, American Dynamics, Pelco
- DSC Alarm Systems
- Genetec, Exacqvision, Software House
This position is subject to Criminal Justice Information Systems (CJIS) requirements. Due to the confidential, sensitive nature of information this position may encounter, applicant must be willing to allow for a Background Investigation by Brown Public Safety.
This position is subject to immunization requirements due to the nature of work. Must be willing to complete initial immunizations and any follow-up/boosters.
Successful completion of a criminal background check and education verification is required.
Recruiting Start Date:
2024-03-20
Job Posting Title:
Physical Security Technician II
Department:
Office of Information Technology
Grade:
Grade 9
Worker Type:
Employee
Worker Sub-Type:
Regular
Time Type:
Full time
Scheduled Weekly Hours:
37.5
Position Work Location:
Onsite
Submission Guidelines:
Please note that in order to be considered an applicant for any staff position at Brown University you must submit an application form for each position for which you believe you are qualified. Applications are not kept on file for future positions. Please include a cover letter and resume with each position application.
Still Have Questions?
If you have any questions you may contact employment@brown.edu.
EEO Statement:
Brown University is an E-Verify Employer.
As an EEO/AA employer, Brown University provides equal opportunity and prohibits discrimination, harassment and retaliation based upon a person’s race, color, religion, sex, age, national or ethnic origin, disability, veteran status, sexual orientation, gender identity, gender expression, or any other characteristic protected under applicable law, and caste, which is protected by our University policies.
