Financial Aid Counselor

University of South Carolina Upstate

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Financial Aid Counselor

Posting Number: STA00776PO26
Advertised Salary Range:
Location of Vacancy: USC Upstate, Spartanburg, SC
Part/Full Time: Full Time
Work Schedule: Monday – Friday; 8:30am – 5pm; Some evenings and weekends as needed are required.

About University of South Carolina:
From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service – helping to build healthier, more educated communities in South Carolina and beyond.

Advertised Job Summary:
Financial Aid Counselor
University of South Carolina Upstate
STA00776PO26
Spartanburg, SC

Responsible for the daily operation of Direct Federal Loans (Direct, PLUS, and Perkins) via the Department of Education (ED) website, the SC Teacher Loan Programs and private loan programs on all lender platforms and monitor via the Electronic Loan Management (ELM) and (COD) Common Origination and Disbursement systems. Performs FA counseling to prospects, parents, students, faculty and staff. Performs file review, required follow up and verification of data as required by the ED. Responsible for the oversight of student processing within NSLDS. Awards SC Teaching Fellows.

Job Related Minimum Required Education and Experience:
Requires a bachelor’s degree in a job related field and 1 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials:

Preferred Qualifications:
Master’s degree preferred. Prefer financial aid experience and familiarity with financial aid related software systems and aid modules. Prefer experience with student integrated systems, FA system, and various personal computer software.

Knowledge/Skills/Abilities:
Must be prepared to integrate new processing system and software. Must show ability to manage multiple responsibilities with minimal error. Show strong ability to troubleshoot problems and make sound decisions. Harmonious working relationship with colleagues, all students, and families a must. Ability to process and monitor $35+million in educational loans. Ability to ensure that all midyear students who complete the Free Application for Federal Student Aid (FAFSA) are correctly coded as FA recipients in accordance with institutional policy. Possess the ability to make sound independent judgments with a highly regulated field. A successful background check is required.

Job Duties:

Job Duties

Job Duty
Representing the Financial Aid office at high school and college recruiting events on campus and some travel to events in the Upstate area.
Essential Function Yes
Percentage of Time 5
Job Duty
Counsels all students prospective and current as well as parents, faculty and staff.
Essential Function Yes
Percentage of Time 15
Job Duty
Monitors loan approvals, rejects, and denials. Responsible for adjustments to loans and other sources of aid. Awards loans both Direct and Private loans and ensures proper integrity of the Financial Aid (FA) system. Responsible for the setup and processing of all loan funds for all lender platforms and monitor via the ELM and COD systems which will ensure the integrity for certification, reallocation, and receipt of funds.
Essential Function Yes
Percentage of Time 25
Job Duty
Review and process all loan applications including loan certification.
Essential Function Yes
Percentage of Time 25
Job Duty
Responsible for completing aggregate loan calculations, reviewing daily loan reports, and serve as liaison regarding private loan issues.
Essential Function Yes
Percentage of Time 10
Job Duty
Review student files for SC Teacher Loan Program. Monitors and awards SC Teacher Loan working with SC Student Loan Corporation to ensure awards are correct; and awards are correctly added to the Financial Aid System.
Essential Function Yes
Percentage of Time 10
Job Duty
Responsible for set up of all students within the NSLDS system to ensure the transfer, monitor, and alert system is compliant with the ED
Essential Function Yes
Percentage of Time 5
Job Duty
Other duties as assigned by supervisor.
Essential Function Yes
Percentage of Time 5

Job Close Date:
Open Until Filled: Yes

Special Instructions to Applicant:
The application must be completed including all current and previous work history and education. A resume may be attached, but not substituted for completing work history and education sections of the application.

USC Upstate offers a valuable benefits package including but not limited to:

  • Health and Life Insurance
  • Retirement Programs
  • Paid Tuition Program
  • Dependent Scholarships
  • Employee Assistance Program (EAP)
  • Annual Leave
  • Sick Leave
  • 13 Paid Holidays (including an extended December holiday)
  • Paid Parental Leave
  • Professional Development Opportunities

To apply, please visit: https://uscjobs.sc.edu/postings/214573

The University of South Carolina does not discriminate in employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender, gender identity or expression, genetic information, military status, national origin, pregnancy, race, religion, sex, sexual orientation, veteran status, or any other protected category under applicable law.

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